Advice: Network topology changes requiring a short outage for multiple QRIScloud services: 2019-02-11 16:00 to 17:00

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On Monday the 11th of February, QRIScloud staff along with our internet providers will be performing changes to the network path for some QRIScloud subnets. This change is one part of a series of changes to enable 100Gbps on some network paths. It has been brought forward to enable urgent future work to mitigate significant network congestion issues on some paths. This will result in a loss of internet access for between 5 and 15 minutes during the change window for the following services:

  • NeCTAR Research Cloud VMs, floating IPs and tenant networks spanning availability zones
  • Flashlite
  • Awoonga
  • QRIScloud identity services
  • QRIScloud services portal

During the downtime, the internet gateway for the affected subnets will be moved to new hardware that has already been commissioned. Most services should not require intervention to reconnect to the internet once the gateway has been moved. Internal communications on the affected subnets should be unaffected.

We apologise for the short notice for this outage.

 

2019-02-11 4:55pm - This change has been successfully completed.

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