Advice: QRIScloud NFS outage: 2016-11-29 12:30 to 12:55

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We are currently experiencing an outage with the main QRIScloud NFS servers.  The operations staff are investigating the cause.

We apologize for the inconvenience.

Update - 12:55 - the problem appears to be fixed now.

Update - 13:00 - the problem was apparently due to an issue with the firewall rules on the NFS servers.  It is not yet clear when the incident started, but it would have affected any system or service that depends on NFS including the HPC systems, the QRISdata collection access services, and NeCTAR VMs with "NFS Only" collection access.

 

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