There is a problem with the NFS servers that house all RDSI Tier 2 collections in Polaris. The collections are currently all inaccessible from Euramoo, Flashflite, Tinaroo, the Data Access service systems and via NFS mounts on NeCTAR instances.
QCIF / RCC engineers are investigating the problem.
UPDATE - 2016-09-09 @ 10:25 - the problem has been escalated to the hardware vendor.
UPDATE - 2016-09-09 @ 12:10 - the root cause of the issues is that one of the RAID arrays has detected problems and is currently performing a media-level "verify" for one of the tier 2 storage pools. Other complications are preventing us from restore partial NFS service for the other tier 2 storage pools.
UPDATE - 2016-09-09 @ 13:10 - we have resolved the problems. The NFS server came back online at about 12:30.