Advice: Tinaroo & Flashlite problem - 2015-09-02 - 11:35 to 14:10 (resolved)


At 11:35 today (Friday 2nd) the gateway that connects Flashlite into the Polaris internal networks went down.  RCC and vendor engineers were able to rectify problem, and restore service at about 14:10.

For the duration of the outage, Flashlite was inaccessible, and jobs running on the system that attempted to read or write to the GPFS file systems ("/home", "/30days" and "/90days") would most likely have crashed.  Since the GPFS file systems are shared with Tinaroo, the same problems would have occurred there.

We apologize for any inconvenience.

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