We are currently experiencing problems the Neutron Metadata Services in QRIScloud. As a consequence:
- the cloud-init scripts that run at instance startup may fail,
- newly launched instances may be unable to insert SSH keys leading to failure when you attempt to SSH to the instance,
- instances that rely on CloudMan may not start properly.
A possible workaround for (non-Cloudman) users is to launch from a snapshot which already has SSH keys or a root password. It may also be possible to launch an instance in a different zone, snapshot it, and launch the snapshot in QRIScloud.
Note that this does not affect instances that are currently running. Only newly launched instances should be affected.
UPDATE: 2015-11-03 09:15 - The problem is still unresolved.
UPDATE: 2015-11-03 14:15 - The problem has been resolved. QRIScloud instances that are still experiencing metadata related issues should be hard rebooted. If you encounter further problems with the metadata servers, please raise a QRIScloud support ticket.