Advice: QRIScloud Compute Node outage - 28/04/2015

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UPDATE at 10:05 am:

The Compute Node has been rebooted and the instances are currently powering up.  If your instance doesn't come back, please contact QRIScloud Support.

Original Announcement:

Early this morning we experienced a failure on one of the compute nodes (CN49) in the QRIScloud availability zone.  (The compute nodes are the machines that run NeCTAR instances for researchers.)

This outage is currently affecting the following QRIScloud instances on CN49:

1kAt  - 203.101.225.41
ARMS2B_VicNode_Prod - 203.101.225.170
LDAP Server Test Setup - 203.101.225.162
MUP - 10.255.131.118
NGS - 203.101.225.215
Omeka v2.0 Prod 2 - 203.101.226.7
OpenLDAP - 203.101.225.119
QRIScloud - 203.101.225.80
Server 7aba905d-97a5-4ac2-97af-3a8696619012  - 203.101.226.195
Server c40642a0-4051-426e-9319-b8e2b834b037 - 203.101.225.83
TERN-build - 203.101.226.31
b314chr - 203.101.225.129
b314lql - 203.101.225.120
celery_antenna_worker_4 - 203.101.226.145
galaxy-qld-head-node - 203.101.225.67
htcondor - 203.101.224.179
jcu-cc-dam-QRISCloud - 203.101.226.17
logger.qriscloud.net.au - 203.101.226.163
nad_ner - 203.101.225.101
rcc-website - 203.101.225.45
scb-ta-111114 - 203.101.225.209
shihab - 203.101.224.178
socrates - 203.101.226.138
walsp - 203.101.225.184
zabbix-server - 203.101.226.128

We are awaiting tier 3 support to diagnose and fix the problem, but at this stage we do not anticipate any damage to the instances.  The instances should be back in "and hour or so".

 

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