QRIScloud GPFS and Nextcloud Outage - 2017-09-15/16


In continuing efforts to deliver enhanced data storage services, QCIF will be performing a critical upgrade to its GPFS cluster on Saturday  the 16th of September. The GPFS cluster services: MeDiCI; some Collection storage access; and the  Nextcloud service. The upgrade is expected to take  up to 8 hours to complete.

To prepare for this upgrade, the GPFS cluster will be taken off-line from 5pm on Friday the 15th of September, and is expected to be returned to service in the afternoon of the 16th.

During this time, the Nextcloud service and access to Collection storage through MeDiCI will not be operating.

There is no risk of data loss during the upgrade.

Update 2017-09-16 0945: This work has been completed ahead of schedule and access has been restored to collection storage through MeDiCI and the Nextcloud service. If you continue to experience any issues with these services please lodge a support request.

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