Message from Phil Gurney, QCIF CEO regarding Nextcloud service disruptions

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Update on Nextcloud service disruptions: Fix implemented

As many users will be aware, there have recently been performance issues affecting users of QRIScloud’s data storage services, and in particular, the Nextcloud service.

I am happy to announce that we have been able to identify the root cause of these problems, and have resolved the immediate issue.

You should find that service performance has now returned to normal.

QCIF wishes to apologise for the inconvenience that this has caused our users.  We are committed to delivering enhanced data storage services for our members, with capabilities and features specifically adapted to the needs of researchers.

Coming out of this experience, QCIF has identified several improvements we can make to further support the workflows of high-end users. Over the next three weeks QCIF will be implementing these changes, and will do all it can to minimise the impact to Nextcloud users during these upgrades.

Best regards

Phil

 

Dr Phil Gurney

CEO, QCIF

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